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Terms and Conditions

Ordering:

All orders must be placed through our secure website.  We accept purchase orders from local, state, and federal government agencies and schools.  If ordering by purchase order, please contact us for purchase order submission instructions.

Business Hours:

Specialty Graphics Supply Inc. is open Monday through Friday from 8:30 am to 5:00 pm Central.  We are closed on the weekends and on holidays.

Local customers may pick up their order between the hours of 10:00 am 4:00 pm Central Monday through Friday.  We will send you an email when your order is ready for pick up.

Please refer to our Shipping Information page for more information regarding our shipping policies and procedures.

Payment Terms:

We accept Visa, MasterCard, American Express, Discover and PayPal for payment.

Net 30 payment terms are available for federal, state and local government agencies with an approved purchase order.

Cancelled Order Fees:

We incur merchant selling fees for all orders including cancelled and returned orders.  Orders cancelled prior to shipment will incur the following fees which will be deducted from your refund.

  • Orders placed using a credit card or PayPal: 2.5%
  • Orders placed using Afterpay and Affirm: 5.9%

Pricing:

All prices are subject to change without notice. We are not obligated to honor typographical pricing errors made on our website or in any advertisements.

Returns:

Please refer to our Return Policy page for more information.

Privacy Policy:

Please refer to our Privacy Policy page for more information.

Warranty - Limited Liability:

Except where otherwise specified, products sold by Specialty Graphics Supply Inc. are sold in new condition as received from the manufacturer. Warranties, if applicable, covering products sold by Specialty Graphics Supply Inc. vary among manufacturers. Inquiries regarding such manufacturers’ warranties should be directed to the manufacturer directly or to our customer service department.

SPECIALTY GRAPHICS SUPPLY INC. DOES NOT MAKE AND SHALL NOT BE HELD LIABLE FOR ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. SPECIALTY GRAPHICS SUPPLY INC. WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY MANUFACTURER'S DEFECTS OR OTHER DEFECTS OF ANY KIND. IN NO EVENT SHALL THE LIABILITY OF SPECIALTY GRAPHICS SUPPLY INC. BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT IN RESPECT OF WHICH DAMAGES ARE CLAIMED, NOR SHALL SPECIALTY GRAPHICS SUPPLY INC. BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES OR LOSS OF PROFITS, EVEN IF IT IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.