Same Day shipping for orders placed by 4:00pm CST. (3:00pm on Monday) LEARN MORE

Customer Service (888) 330-6172 or (630) 584-8202 local
Free Ground Shipping Offer

Specialty Graphics Supply is pleased to offer our customers free ground shipping for pre-paid online orders over $149.  To receive free shipping, customers must place their order through our web site using a credit card or PayPal.  The free shipping option will automatically be selected for qualifying orders.

We will ship your order using either FedEx Ground (commercial), FedEx Home Delivery (residential), U.S. Mail or UPS Ground (upon request only).  Our standard shipping methods are FedEx Ground (commercial ship-to addresses) and FedEx Home Delivery (residential ship-to addresses) but we reserve the right to change the shipping method at our discretion.

Free Ground Shipping Terms:

  • Free shipping is offered for prepaid internet orders only.  Orders placed over the phone or by purchase order with net 30 terms do not qualify.
  • Customers can expect to receive their order within 1-7 business days depending on their proximity to our warehouse located in Saint Charles, Illinois.  Most customers in the midwest and eastern states can expect to receive their orders within 1-3 business days using standard ground services.  Customers in western states can expect to receive their orders in 3-4 business days.  Please click here to review FedEx Ground and UPS Ground delivery maps.
  • Free shipping qualification is determined by the net order subtotal total (after any coupons or discounts are applied).
  • Our order processing priority is given in this order:  1. Customer paid express orders (FedEx or UPS Overnight, 2nd Day Air, etc.).  2. Customer paid ground orders (FedEx, UPS).  3. Orders using the free shipping option.
  • Shipments using the free shipping option usually ship the same day if the order is placed before 4:00pm CST (3:00pm CST on Mondays).  Occasionally during high demand periods we may not be able to meet our same-day shipping goal and the shipment will go out the next business day.
  • If an ordered item is out out stock and expected to return to stock within 2 business days, the shipment will be held so it can be shipped complete.  We will contact the customer by phone or email when this condition arises.
  • Free shipping is offered to ship-to addresses located in the continental USA only.  Free shipping is not offered for orders shipping to Alaska and Hawaii.  Customers in these areas should choose either a FedEx or UPS shipping option.
  • Should the customer return the item(s), the shipping charge we incurred to originally ship the order will be deducted from the refund or store credit.
  • A delivery signature will be required for all vinyl cutter and heat press orders as well as all supply orders over $500 in value.
  • Not valid for some dropshipped special orders.
  • Certain heavy or oversize items may require a shipping surcharge.
  • We reserve the right to change or cancel the free shipping offer at any time.

Questions?  Please call 1-888-330-6172 toll-free

 

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